Welcome to Student Records
The Student Records department can assist students with transcripts, graduation application and overriding prerequisites.
More information about each of the above can be found by expanding the sections below.
Click here for step-by-step directions on how to access the virtual front desk in Navigate
Prerequisite Override
Prior college-level credit earned from a regionally accredited university or college completed with a grade of "C-" or higher. STEM courses must have been taken in the last 10 years to be used. If your coursework for STEM classes is over 10 years old, we recommend the Accuplacer or a Self-Guided Assessment test to override prerequisites for math and science classes. Click the following to access the RRCC Prerequisite Override Request
Need help with a Parchment order?
For quick instructions to set up a Parchment account for the first time, please refer to their Quick Start Guide. For more detailed instructions and answers to frequently asked questions, please refer to their Guide to Ordering Official Transcripts.
For troubleshooting questions about existing accounts and orders, please log into your Parchment account and visit the Parchment Help Center, where you can find answers to frequently asked questions and articles to support your needs. From the Parchment Help Center, you can submit a web case for support or contact a Learner Support Representative for assistance. The Support Team is available M-F, 8am-8pm ET.
General Information
These directions are for ordering Red Rocks transcripts only. Because RRCC is not permitted to copy and forward transcripts of other institutions, students must request records directly from prior institutions.
Master of Physician Assistant students must order transcripts using our paper method, as our current Parchment setup does not permit us to issue graduate level transcripts. MPA students should contact transcripts@rrcc.edu with any questions or concerns.
How to order an Official Red Rocks transcript:
Red Rocks Community College authorizes Parchment to manage the ordering, processing, and secure delivery of your official RRCC transcripts. This method is strongly preferred, due to speed of delivery and lower cost. Instructions for paper transcript ordering is in the following section.
Master of Physician Assistant students must order transcripts using our paper method, as our current Parchment setup does not permit us to issue graduate level transcripts. MPA students should contact transcripts@rrcc.edu with any questions or concerns.
Official transcripts use official Red Rocks branding and have the Registrar’s signature. Other colleges will only accept transcripts sent directly from the previous college. Parchment transcripts are considered official by most colleges; check with your receiving college to make sure they will accept one.
Before ordering, please be aware that:
- If final grades for a class have not been posted, it will appear on a transcript as “in-progress.” For current students, please make sure your current semester grades are posted on your unofficial transcript before ordering. You can find your unofficial transcript in the “Transcripts” tool in The Rock.
- If you order an official transcript and send it to yourself, it will become unofficial if it is forwarded to anyone else.
- Colleges and universities will not accept transcripts that were issued to the student first, either print or digital.
- If you need an attachment to be sent with the transcript (a school letter, a form that Red Rocks needs to complete, an application matching barcode, etc.), you are able to attach the file in Parchment.
- Electronic transcript requests through Parchment are normally processed the same day. Paper transcript processing may take up to a week.
- Electronic transcripts can only be ordered through Parchment, not through the RRCC form.
- Transcript requests that are processed in-office are completed during regular business hours. Requests made during holidays and weekends will be processed during the next business day.
- At this time, all transcripts are either issued through Parchment or at the Red Rocks Lakewood Campus.
Current students can order a transcript through their student account on the RRCC portal. Under Student Tools, click on “Transcripts.” When you click on “Request Official Transcript” you will be taken to the Parchment order screen. You will not be able to use The Rock after three consecutive semesters of inactivity at Red Rocks.
Previous students can click on the green Parchment icon below to create a Parchment account and order a transcript. You may still order your transcript if you have forgotten your student ID number. Make sure you have listed the name you used while at RRCC, your birth year, a phone number, and other required information.
Walk-in students can only order paper transcripts from the Lakewood campus. Students who come in to pick their transcript must present a valid photo ID. Per FERPA regulations, transcripts can only be released directly to the Student.
Official Paper Transcript Ordering
Official paper transcripts are placed in a sealed envelope and are considered official as long as the envelope is not opened. Some colleges will accept a hand-carried unopened copy; verify with the college to be sure they will accept it. Please allow 2-3 business days for paper processing.
To have an official transcript mailed somewhere, print out the Paper Transcript Request Form. Please print out, physically sign, and date the form before returning it. Electronic signatures (including using a digital pen to draw a signature on the PDF) are not accepted. The form must be faxed, mailed, hand delivered, or emailed directly to the Cashiers Office, using the contact information on the form.
If you need an attachment to be sent with the transcript (a school letter, a form that Red Rocks needs to complete, an application matching barcode, etc.), attach the file in Parchment or submit it with the paper Transcript Request Form.
Cost:
The transcript cost is based on the method of delivery, requesting party, and destination. During the ordering process you will be able to see the exact charge prior to entering your credit card information. Please include any attachments or forms the college must complete with your request.
Please note: in-office processing for mail or pickup of a paper transcript will not be available if campus is closed and staff are working remotely.
$ 2.00 – Parchment electronic delivery (fastest).
$ 4.50 – USPS mail delivery to a United States address.
$ 4.50 – Pick up transcript in person at the Lakewood campus.
$ 5.00 – International USPS delivery outside of the United States (Including Canada)
$ 25.00 – Overnight/Fed Ex paper delivery in U.S.
$ 47.50 – Overnight/Fed Ex paper delivery outside of the United States (including Canada)
Unofficial Transcripts
Unofficial transcripts are printed on white printer paper. These transcripts have different information and a different format than official transcripts. Transcripts that were originally ordered as official, either printed or digital, are considered unofficial once they leave the original recipient.
Current students can download their unofficial transcripts for free in The Rock. Go to the Transcripts button in the Student Tools section and click “View/Print Unofficial Transcript.”
Former students who want an unofficial transcript should email transcripts@rrcc.edu, or come to the Lakewood campus with a valid photo ID.
Third Party Requests:
Learning institutions, businesses, law firms, etc. must provide a valid Student Release of Information Form and $10.00 per transcript (2 – 3 business days processing time). The request form must be sent to the Cashiers Office. All third party requests will be delivered by standard USPS.
If you have questions about the contents of your transcript or have any other concerns, please email transcripts@rrcc.edu
Applications Information Spring and Summer 2023:
- Students must submit an application to be awarded Certificates or Degrees.
- We are no longer accepting applications for Spring 23.
- We will begin accepting applications for Summer 23, on April 1st.
- Please do not apply for any other semesters at this time.
Important! Please read carefully ...
You must submit a separate application for each certificate program/degree for which you are applying.
It is strongly recommended that you contact an academic advisor before you apply for graduation. This will help assure that you have fulfilled the requirements for your degree/certificate. Please go to the Advising page for specific instructions. Students need to obtain a minimum Cumulative GPA of 2.0 to be awarded a certificate or degree.
This application must be on file in the Student Records office no later than the deadline for graduation as posted in the current schedule. Application processing takes most of the semester. You will be contacted close to the end of the semester via your Student Email address with your status.
The Graduation Application form can be found and filled out online here.
All incoming transcripts from other colleges, with credit applying to this diploma/certificate, need to be received and evaluated by the graduation application deadline. The deadline is found in the current schedule of classes on the calendar page.
All applications received after this deadline will be considered the following term. All items pertaining to the application must be filled out completely in order for this application to be evaluated and processed.
All financial obligations to the Community College System must be met before diplomas/certificates or final transcripts are issued.
Fill in your name as you wish it to appear on your diploma/certificate. Your last name MUST match our records. For multiple degrees or certificates, a separate application is required for each degree/certificate.
Please see the Commencement Instructions section below. RRCC has one Commencement Ceremony per year, at the end of Spring semester (May).
Graduation Applications
We are now accepting Summer 23 graduation applications. The deadline is June 8th.
Spring 23 Applications are no longer being accepted. Those applications are in progress.
Please do not submit Fall applications at this time.
Here is the link to the live streamed RRCC 2022 Graduation (link is external) The 2023 Graduation will be live-streamed beginning May 13, 2023
Nominate an Outstanding Grad (Completed for 2023)
Nominations for Outstanding Graduate will be accepted from faculty, staff, or current students, including self-nominations. Contact Armando Burciaga for nomination info armando.burciaga@rrcc.edu (link sends e-mail) Nomination Deadline: completed for 2023.
May 13, 2023 - Graduation Ceremony
Graduates, Current Students, Friends, and Families
The Red Rocks Community College Commencement Committee is pleased to announce we will be back at the RRCC Pavilion for our ceremony on Saturday (05/13/23). Diploma covers and programs will be presented and professional photographers will be there to capture the moment. The ceremony will be livestreamed so loved ones unable to attend can watch their graduates commemorate their achievement.
Registration for Graduate Seating - Required! (Note: There is only one graduation ceremony and it is in the Spring, May 13, 2023)
All graduates who would like to participate in the graduation ceremony must register here (Graduation Ceremony Info (link is external)) Graduates must sign up for Graduation Ceremony Seating by May 4th!
Summer 22 and Fall 22 students are welcome to participate in the Spring 23 ceremony.
PLEASE NOTE: No campus services (e.g., Cafeteria/Bookstore) will be available on the day of Graduation.
Cap and Gown Purchasing
Cap and gown purchase packages are available to order http://colleges.herffjones.com/college/rrcc/. (link is external) (Deadline has passed for Spring 23.)
The (Cap, Gown, Tassel) are $45.00 and orders must be placed online by April 1, 2023 at 9:59pm MST. You can have them shipped to you directly, or you can have them delivered to the Bookstore for pick up. April 1st is the definite deadline.
Our cap and gown vendor is having supply chain and production delays and will not be able to accommodate late orders. Caps and gowns must be worn for the Ceremony. If you have missed the deadline, the Bookstore is ordering extra caps and gowns. They should be available after May 5th, but please call them first to make sure they have arrived.
Bachelor of Applied Science Graduates, please contact Carla Plucknett carla.plucknett@rrcc.edu (link sends e-mail) for cap and gown purchase info.
Arrival Time and Location
Graduates will meet and line up in the RRCC Student Recreation Center gym promptly at 9:30am and the ceremony will begin at 10:00am. Please wear your cap and gown and do not arrive before 9:00am as we will still be setting up. Location: Outdoor pavilion/multi-purpose field located north of the east parking lot will be the location of the actual ceremony. (map)
Rehearsal
Rehearsal for grads participating in the ceremony will be from 2:00-3:00 p.m. Friday, (May 12th). Meet at the Rec Center Gymnasium. The Rehearsal is optional but recommended.
Seating
Guest seating will be available in the Pavilion area on a first-come, first-served basis on the date of the ceremony.
Graduates or their guests requesting accommodations for disabilities should contact Accessibility Services at least 72 hours prior to the event. Please call 303.914.6733. Reasonable accommodations will be provided upon request for guests with disabilities. Seating in this area will be limited to the disabled person and two guests.
Parking
All lots will be open. Handicapped parking spots will be designated in the East lot and the short-term parking. The entrance to the East lot will be closed when it is full.
Honors
All Honors Recognition graduates participating in the ceremony can be awarded a medallion. To qualify your cumulative G.P.A. must be 3.85 or higher and completing the requirements for any degree or completing the requirements for a certificate program at Red Rocks Community College that requires at least 30 credits. If you do qualify, please notify Student Records the week before the Ceremony. Medallions will be available through the Student Records/Graduation office the week of the ceremony and can be worn on your gown. Medallions will also be available at the Rehearsal and before the ceremony.
Please note: PTK and Honors Recognition are two separate entities. Honors Graduates will be noted in the Commencement Program.
Photo/Name Card
You will receive a card for your personal information. You must have this card with you during the ceremony and give it to the narrator as you move on stage. The narrator will use the card to announce your name as you receive your diploma cover. Please write clearly and include a phonetic spelling, if needed. Please fill out the back of the card for photo information.
An interpreter for the deaf and hard of hearing will be on stage, on the left side.
Restrooms
There will be a number of temporary restrooms set up in various locations near the Pavilion. As well, Grads and guests can use the restrooms in the East Wing of the building and the Rec Center.
Diplomas
Diplomas are not issued at the ceremony. You will be receiving a padded diploma cover when you cross the stage. Spring 2023 diplomas and certificates will be mailed out the week of (June 12th), providing that final grades have been posted and all relevant financial obligations have been met.
Questions?
Contact Carla Plucknett carla.plucknett@rrcc.edu (link sends e-mail)
Student Records Staff
Jen Broadwater
Associate Dean of Enrollment Management and Registrar
jen.broadwater@rrcc.edu
James Koerner
Associate Registrar/COF/Residency
COF/Residency
james.koerner@rrcc.edu
james.koerner@rrcc.edu
Carla Mercado
Incoming Transcript Evaluator/Student Records
Carla Plucknett
Graduation Processing/Student Records
carla.plucknett@rrcc.edu
carla.plucknett@rrcc.edu
How can I update personal information on my account?
If you need to update your legal name, birthday, or social security number, submit this form:
Need to update an email address or phone number? No form needed – just log into The Rock, and use the Update Personal Info tool to update contact information:
If you have a preferred name that’s not reflected legally, feel free to email a request to update your preferred name to student.records@rrcc.edu from your Student Email in The Rock. This request must be made through your Student Email address to be considered official. Online classrooms and student tools such as Navigate should update to include your preferred name. Your legal name will still show in The Rock and on official RRCC documents such as transcripts.
How can I change my declared program?
If you need to update your degree or certificate, click here to change your declared program.
The deadline to change a primary declared program of study for Summer is June 8.
Need to check what program(s) that you have declared? Click the Degree Check icon in The Rock. Just below your name and student number at the top, you should find your Program listed.
I'm having trouble registering - it says I haven't met the prerequisites of a course. I've earned college credit outside of Red Rocks that should satisfy the requirements. What can I do?
Submit this form for us to look into your history further. Within the form, upload an unofficial copy of your other transcripts, and identify what classes you're trying to register for at Red Rocks. Our Records team will be able to review your history related to registration requirements and be in touch within 3-5 business days.
Keep in mind that this review is just for registration assistance. If you intend to graduate from Red Rocks and need a transfer credit evaluation, there are additional steps required to request an official evaluation (see the FAQ below on transfer credit).
Need to look up the prerequisites of a class? Prerequisites for all RRCC courses are listed in our catalog.
Additional Notes:
AP or IB classes: submit the same form, but our team will need to review your exam score rather than your transcripts. An unofficial copy or clear picture of an exam score report works great: it just needs to include your full name, name of the exam, and exam score.
STEM class requests (Science, Technology, Engineering, or Math classes): STEM courses must have been taken in the last 10 years to be used for prerequisite overrides. If you're trying to use classes older than 10 years in your history to meet prerequisite requirements, you can reach out to the department of the class directly to go over your course history and request. Find the department in our A-Z index first. Once you've accessed the department's website, Contact Information should be listed on the side of their page.
I'm pursuing a program at Red Rocks but have earned college credit outside of RRCC. Can I see if my classes would transfer in towards my program?
Yes, follow the steps below to request an official evaluation:
1. Verify declared program - First, make sure that you're formally declared under the program(s) that you're pursuing at Red Rocks. We won't be able to transfer in credit towards a program until it's declared. If you do need to change your declared program, see the FAQ on checking/updating declared programs above for more information.
2. Submit evaluation form - Next, submit this form to request an official transcript evaluation. On the form, make sure to include all previous institutions for which you'd like an evaluation. This form is helpful for our Records department to know where we should expect your transcripts or score reports to be sent from. That way, we can get started on the evaluation as soon as we have everything we need, or reach out to you if we're missing something.
3. Send official transcripts - Finally, send official transcripts to Red Rocks from each prior institution that you'd like us to evaluate. For a transfer credit evaluation, official transcripts must be sent to RRCC directly from your prior institution. Reach out to your prior institution if you need help requesting any transcripts from them. For AP scores, send your exam scores directly to RRCC from College Board.
Sending electronic transcripts is usually recommended and can be sent to student.records@rrcc.edu. If needed, official transcripts also can be hand-carried to our Student Records department in a sealed envelope or mailed to the following address:
Student Records, Box 8
Red Rocks Community College
13300 W 6th Ave
Lakewood CO 80228-1255
A lot goes into an official transfer evaluation, so please understand that transfer evaluations can take up to 6 weeks to complete.
If you're trying to register for classes at Red Rocks sooner than that, still follow the steps above to start the official evaluation process early, but also read over the FAQ about assistance with overriding prerequisites for classes above. We can usually review prerequisite override requests to help with registration within 3-5 business days. That way, we can help you register now for your first classes while we continue to work on an official evaluation over the next few weeks.
Already had an evaluation completed but want us to review a course again? Submit this form to request any specific classes on your transcript to be re-evaluated.
I need to update my residency status at Red Rocks (in-state tuition vs. out-of-state tuition). How can I do this?
Submit a Registration Correction Form.
Have questions about what qualifies you as a resident? Qualified persons and other residency requirements are defined here by the Colorado Department of Higher Education.
Can I request an enrollment verification (or provide a third party access to my education information and/or unofficial transcript)?
Yes, students can log into The Rock and click Student on the left side. Scroll and find the section titled Enrollment Verifications towards the very bottom on the right side. You'll be able to request a printable enrollment verification immediately through National Student Clearinghouse.
Alternatively, you may print out a release of information form. This document requires a physical signature, so it must be printed first, then signed by hand. Then, complete the form, sign, and email it back to student.records@rrcc.edu. It's okay to email the form back as a scan or clear picture.
Third parties requesting verification: Please use the National Student Clearinghouse(hyperlink) to verify student enrollment/degree confirmation.
What does the FERPA - Family Educational Rights and Privacy Act provide?
In a nutshell, students and only students naturally have ownership to their education records. In order for Red Rocks staff to disclose specifics to anyone besides the student, students must submit a permission to release education records form first a permission to release education records form. This also applies to underage and concurrent enrollment students: students must submit a FERPA release form if they’d like to give consent for Red Rocks staff to release any protected information to their parents/guardians. If a release form is on file, Red Rocks staff may then choose to discuss information to only the parties listed on the form at their discretion. While this form gives consent for Red Rocks to release information to a third party, any action must always be performed by students directly. In other words, only students themselves can register/drop classes, change their declared program, and so forth – no matter if a FERPA release form is on file or not.
There’s a lot to know about FERPA. Feel free to read full details in our catalog here.